Q1:What is your payment terms?

A:T/T,L/C,Western Union,MoneyGram,Paypal We are doing the best to match your demand.

Q2 :What is the lead time?

A:Usually sample lead time is 7 days after payment has been confirmed.Normal order is 10-30days,it depends on customers’quantity.Anyway,we try to offer good-quality products as soon as possible.

Q3 : How do you make our business long-term and good relationship?

A: (1)We keep good quality and competitive price to ensure our customers' benefit.

（2）we respect every customer as our friend and we sincerrly do business and make friends with them, no matter where they come from

Q4:What product information must I provide before making a purchase?

A:Please provide the grade, width, thickness, and surface treatment requirements, as well as the quantities you require.

Q5:What shipping ports are there?

A : We normally ship from Shanghai,Tianjin, Qingdao, and Ningbo ports

Q6:What about product pricing information?

A:Prices vary due to changes in raw material prices on a regular basis.

Q7:Is it possible to send samples?

A : Of course, we offer free samples and express shipping to customers all over the world.

Q8 : Do you offer a service for customized products?

A :Yes, we can produce according to your specifications and drawings.

Q9:Can I pay you a visit at your factory?

A : Customers from all around the world are welcome to visit our factory.

Q10 : Can you assist me in importing steel products for the first time?

A :Yes, we have shipping agent who will arrange the shipment with you.

Q11:What is your delivery time?

A : Within 7 working days after receiving your balance payment.